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Who is this site for?

This e-shop is intended for all dental practices that have a valid Dental registration number from the Dental Board of Australia

I am part of a dental chain, can I buy through this site?

Dental chains, by their nature, have an order management system that may not be correctly managed through this portal due to the variety of reasons. We, therefore, advise you to contact our offices directly to find out the most suitable methods for sending orders.

I do not live in Australia or New Zealand, what can I do?

It is not possible to ship biomaterials internationally via this website. Geistlich Pharma affiliates in your region will be able to assist further.  

A full list of Geistlich affiliates worldwide is available here 

I am already a Geistlich customer but I am not registered with your site, how should I proceed?

If your order is urgent, contact us by email at info@geistlich.com.au or by phone at 1800 776 326 if you are in Australia and 0800 500 043 if you are in New Zealand  for the activation procedures. 

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I lost my username and / or password, can I recover them?

The username is the email address with which you registered, to manage the forgotten password you can still click on the appropriate recover password function.

I didn’t receive the email to reset the password, what can I do?

Check that the email is not in the SPAM or junk mail folders. Sometimes the email can take a few minutes to be delivered. If after 10 minutes it has still not arrived, contact us on 1800 773 326 in Australia and 0800 500 043 in New Zealand or email us on info@geistlich.com.au and we will get back to you as soon as possible. 

Please, mind that only logged in users can submit questions